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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Position Title: Residence Manager

Job Category Foreign and Commonwealth Office (Residence and Support Staff)

Job Subcategory Residence Coordinator

Job Description (Roles and Responsibilities) Length of contract : 2 Years

Working Pattern : Part Time

Main purpose of job:

To run the official residence of the British Ambassdor to Nepal to a high standard, working closely with the household staff Ambassador, his personal assistant and members of the Embassy and 1HMG team. Duties include:

• To ensure the house and events help deliver the Ambassador’s objectives.
• To lead, manage and oversee the work of the household team.
• To ensure visitors are professionally cared for during their stay, including H&S requirements are met (with advice from the CS team).
• To ensure events at the Residence are delivered to a high standard.
• To be responsible for Residence income and expenditure.
• To be responsible for the Residence official furnishings/inventory.
• Overseeing the compound gardens and Residence maintenance (work done by others).

The Residence team’s duties include: supporting all official entertainment; meal and catering planning, cooking and service; cleaning and laundry; preparing for and looking after guests; stock control; administration and budgeting tasks.

Roles and responsibilities

Staff management

• Manage, oversee and give direction to the team; to ensure the team pursue their personal development; to support staff during periods of change.
• First-point of contact for outsourced personnel.
• Operational Management.
• Ensure successful day-to-day operation of the Official Residence to a high standard.
• Ensure that the Residence including garden is well kept at all times.
• Continuously review operations to identify better ways of working to secure best value for money and resource savings.
• Work closely with the Estates and Security Managers and their team over security/maintenance issues.

Events Management

• Take responsibility for the organisation of events at the Residence to a consistently high standard.
• Work and negotiate effectively with external clients and contractors (working with HMA’s PA).

Financial Management

• To manage Residence income and expenditure, ensuring full compliance with FCO financial rules and ensure value for money.
• To plan, profile and track expenditure for the Residence including costs of official entertainment, procurement of goods, uniforms for staff, wine/drink stocks, etc.
• To be responsible for stores and inventory management including food, drink, furniture and other household effects.

Resources managed

Up to 5 staff – a mixture of in house and contract staff Residence staff (Chef, Head Steward, Steward/Cleaner, Laundry Attendant). Many more for events.

Essential qualifications and experience

• Proven staff management and delivering through a team.
• Computer literate – Word, Outlook (email) and Excel.
• Working visa, if not Nepali , or have the status to work in Nepal.
• Prior work experience in catering / hospitality industries for at least two years.

Required competencies Changing and Improving, Leading and Communicating, Managing a Quality Service, Delivering at Pace

Application deadline 13 September 2017

Grade A2 (L)

Type of Position Part-Time

Working hours per week 12 Hours (Flexibility on the number of hours)

Region South Asia & Afghanistan

Country/Territory Nepal

Location (City) Kathmandu

Type of Post British Embassy

Start Date 4 October 2017

Other benefits and conditions of employment

For British Embassy candidates, the Local Staff BHC Terms & Conditions will apply.

For other than British Embassy candidates, for 12 hours the salary would be Npr 22263 per month . Flexibility on salary is provided basis the number of hours worked.

The successful candidate will be provided with annual leaves, maternity/paternity and membership in the Embassy medical benefits scheme as per the Terms & Conditions of Services.The British Embassy in Kathmandu is part of a world-wide network of 240 Posts, representing British political, economic and consular interests overseas.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.


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